It’s easy! Simply sign up on our website, and once you have accepted our Terms & Conditions, you can login to your account and load each debt for collection.
We have a set-up fee of $39 plus GST per debt. Our commission is 23% plus GST on any debts collected. We operate on a No Collection, No Commission basis.
If you have agreed terms of trade with your debtors, please make sure you understand your obligations prior to starting the debt recovery process.
Yes, you will be assigned a personal debt collector who will be in contact to update you throughout your debt recovery progress.
Ideally, we encourage bad debts to be registered with us once they reach six to eight weeks old, as it’s easier to collect debts under six months. However, we have collected debts that are up to six years’ old.
We ask you to agree to our Terms & Conditions. These can be viewed here Terms & Conditions. Once a debt is loaded in the system and payment has taken place, this is deemed as acceptance for Guardian Credit to pursue your debt.
Only the $39 plus GST set up fee, which is payable by card on our website.
We encourage you to accept part payments for outstanding debt owed. Debt collection can be a challenge for both the debtor and the creditor. We find that once a debtor commences payments we normally recover 100% of that debt over time.
A debtor can offer us a one off payment as a final offer. Your personal debt collector will be in contact with you to outline what the offer is. It is up to you if you accept it. If the offer is a fair offer, we do encourage you to take it. This is to help both parties move on.
No, we can collect on one debt, or many.
You are able to combine more than one invoice to the same debtor. We suggest you load all the invoices outstanding in the system to confirm this. When loading the debt you will need to combine the amount and then load up each of the invoices to the documents tab.
The lowest amount we take on is $500. For smaller debts we encourage you to use www.icollect.co.nz
We payout within five working days on debt owed to you that was loaded on our new and improved website. If you are an existing customer who has a debt within our old system, this debt is paid out on the 20th of each month.
You will receive a statement outlining the breakdown of money paid out to you after fees, commissions are taken out.
The debtor will receive a GST invoice for their records for the payments received.
A debtor is the person/company that has not paid an invoice on time and the invoice is now outstanding.
Registering a default means that the personal details for the debtor and the value of the debt owing will be registered with Equifax, which is a national database of debtors with outstanding debts against their names. The default will last against their name for up to four years. During that time if the debtor wishes to get credit approved, they will not be able to until the debt is paid, effectively giving them a bad credit rating.
We have been in the debt collection business since March 1995 and have over 25 years of collection experience.
Just follow the steps on your online portal access. You will be charged $30 + GST to register a default. The default stays in place for up to four years.
Writing off debt is an individual choice. Registering the debt as a default, which gives a bad credit rating to the debtor is one option. Speaking with your accountant regarding the impacts of writing the debt off is advised.
We collect debts anywhere in New Zealand.