Q.
What do you charge for debt collection?
A. There is a $30 + gst set up fee per
debt. There are no joining costs. We charge a commission of 20% + gst on
amounts collected. No Collection No Commission.
Q.
Where is your office?
A. Our Office is based on the North Shore
in Auckland. By using our nationwide base of Field Agents we are able to
collect debts throughout New Zealand.
Q.
Are there any upfront fees or sign up charges?
A. Yes, just the $30 + gst set up fee.
Q. Do
I have to sign a contract?
A. We have our clients sign an
authorisation for us to proceed with collection, however this is not
necessary when submitting debts online.
Q.
What area do you collect debts in?
A. We collect anywhere in New Zealand.
Q. Do
you require a certain number of debts to be placed?
A. No, if you have only one debt, we will
collect it for you.
Q.
How far can you go back on accounts?
A. We can debts up to 5 years old.
Q. Is
there a limit on the dollar amount placed for collection?
A. Our lowest dollar amount we will collect
is $300.00, however for small debts check out our
www.icollect.co.nz
software
program.
Q. Do
you Sue Debtors?
A. Only after a discussion with you and
your written authorisation.
Q.
How long have you been in business?
A. We have been in the debt collection business since March of
1995 and have over 25 years of collection experience.
Q. Do
you belong to any industry associations?
A. Yes, Associated Credit Bureau New
Zealand Inc.
Q.
How can we place accounts for collection?
A. You can submit debts online, fax
accounts to us at 09 478 9217, e-mail
graeme@guardiancredit.co.nz or phone
Graeme on our freephone 0800 738 853.
